Southside Auto Repairs

Reviews of Southside Auto Repairs

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  Paves Garage Added November 28, 2023

  ★ ★ ★ ★ ★
  I've had my car in there twice through insurance. Both times the car was completed on time, work is to a high standard, the staff are friendly and knowledgeable and there was good communication from the shop. I had to take the car back for a squeak coming from a door which they repaired, which they happily fixed on the spot. Highly recommend.
•  

  Dean Martin Added November 25, 2023

  ★ ★ ★ ★ ★
  The moment my car was booked in for hail damage repair, I was made to feel welcomed and had 100% confidence that the work would be done to top standard. Courtney was amazing and ensured I was always updated on the progress of my car. She was professional, polite and knowledgeable. Due to COVID-19 my car was in for a lot longer than expected, however Courtney ensured I was never left wondering what was happening. Thank you Courtney. The work that was done was of an excellent standard. Thank you to the team that did the repairs.
  I will certainly be back to you if I ever need any repairs done to my vehicles.
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  Tristian Lowen Added November 19, 2023

  ★ ★ ☆ ☆ ☆
  Sent here by my insurance company for smash repairs to my Toyota Camry.
  2 day job turned into a 2 week job.
  Overall finished repairs were average.
  Presentation of the shop was below par in my opinion. Rubbish everywhere and staff swearing.
  Wouldn't be my first choice for smash repairs should I have another incident with my letterbox.
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  Sean Chamberlain Added November 17, 2023

  ★ ★ ★ ★ ☆
  Appear to have done a good job, washed and vacuumed the car which is a nice touch
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  Ryan Stork Added November 13, 2023

  ★ ☆ ☆ ☆ ☆
  Was highly recommended here by my insurance company so trusted they would do a good job.
  Just a completely poorly ran business. Communication is poor to say the least. Justin (I believe the owner) completely dismissive and rude. Avoided any issues I had and never returned calls.
  From the minute I pulled up I should have trusted my instincts.
  The front carpark was appalling to say the least. Workshop just looked messy and unkept. Not something I would expect a preferred insurance repairer to look like.
  Workmanship was C grade at best. Nothing lined up properly and was issues with replacement parts not working. Paint work was terrible.
  No ownership taken by Justin on the standard of poor quality workmanship.
  Overall. Poorly ran and managed business from the top down. I advise anyone that even if your insurance company refers you to this business to strongly suggest going elsewhere.

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